Customer Service Advisor

Ongoing long term temp role

Northampton

11.50p/h

Monday to Friday 9am-5pm

• Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer
• Answers and takes care of general and technical questions by customers and ensures their escalation when required.
• Able to provide CS and non-CS updates.
• Acts as liaison between customers, production and distribution departments related to specific customer orders.
• Ensures active Customer development.
• Pro-actively identifies "business opportunities" and secures information transfer to the company to actively support the current sales activities

If you are interested in this role please contact (url removed)

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